Omnichannel Commerce

Omni-Channel Commerce Implementation, Integration and Consulting Services

Take advantage of our omni-channel commerce implementation, integration and consulting services to enable omni-channel sales and customer service in your organization. We build platforms combining all customer touch points (Internet, POS, apps, call center) to deliver one amazing customer experience. Our omnichannel e-commerce, service and engagement solutions are based on the Oracle ATG Commerce platform, SAP Hybris and open source components.

Why should you use our omni-channel commerce implementation, integration and consulting services?

Experience in Creating Omni-Channel Platforms for Large Clients

Experience in Creating Omni-Channel Platforms for Large Clients

We have completed successful omni-channel projects for the largest telco and utility companies with extensive product offering and complex sales processes.

Local and International Scale of the Projects

Local and International Scale of the Projects

Our clients used omni-channel commerce solutions we have created to deliver amazing experience to their customers both on local and international markets.

Performance, Reliability and Scalability

Performance, Reliability and Scalability

Your omni-channel platform will be based on the best-in-class omni-channel software from Oracle and SAP, and your transactional systems will be designed and tuned by experienced architects.

Comprehensive Service and Flexible Engagement Models

Comprehensive Service and Flexible Engagement Models

We can be your one-stop shop for your omni-channel commerce implementation projects. You can also hire us as a consultant or to complete a selected part of your project.

Our integrated delivery approach allows the fast delivery
of complex omnichannel commerce platforms:

 

Planning and consulting

Design

Implementation and integration

On-going development

  • Service design.
  • Transformation design.
  • System requirements.
  • Choice of technology and tools.
  • Choice of delivery methodology and team organization.
  • Planning of omnichannel consumer journeys.
  • Design of user experience.
  • Prototyping and testing with the users.
  • Functional requirements.
  • System architecture and technical project.
  • Delivery management.
  • Software development.
  • Integration.
  • Iterative tests / QA.
  • Release management.
  • Adaptation to changing business requirements.
  • Elaboration and enhancement of customer experience.
  • Quality and security maintenance.
  • Development of new features.

 

 

Amazing things will happen when you listen to the consumer.

Jonathan Midenhall, CMO at Airbnb

 

Let's talk about Omnichannel Commerce