Technologies for smart cities
Looking at challenges of the modern world and the pace of our lives, more and more cities recognize the need for wise technological support. IT projects in the area of smart cities facilitate access to public services and movement in urban space, as well as improve the quality of service and communication between citizens and offices.
The Gdańsk Contact Center (GCK) is a Call Center system created for the residents of Gdańsk and its visitors. That is a technological answer to their needs and problems. It allows authorities to provide information on city affairs, receive notifications, conduct public consultations, and manage notifications from residents.
This unique solution combines Service Desk and Call Center systems – it allows residents to contact the city authorities, register their notifications, and supervise their service. It is based on two integrated systems: Hermes.Net Contact Center and Atmosfera.
- Maintenance and support in the 24/7 model.
- Software development support.
- Prince2 change management procedure.
Basic platform functionalities
Supported communication channels
„GCK is a connected vessel – we combine IT, knowledge gathered by many officials, openness to problems, and readiness to respond quickly. From the very start of the GCK until now, we have seen a huge increase in the number of applications. Residents get used to this form of contact with the City Hall and its units.”
Triggo is an electric, two-wheeled four-wheeler adapted to move on the increasingly crowded streets of big cities. It is a combination of a car and a motorcycle, which is the result of love of big cities and aversion to huge traffic jams. Created with the help of Euvic, the remote monitoring, and control system for components that this vehicle is equipped with is designed to revolutionize transport in large metropolises, allowing their residents to move faster and more efficiently.
- Better use of valuable urban space.
- Less burden on city traffic.
- Advanced security and monitoring functions.
Efficiency of a bike, safety, and comfort of the car
The vehicle will be available in the carsharing model and, as it turns out, will also introduce innovations into this world. It will be equipped with an autonomy module, although slightly different than the one known for example, from Tesla, and it will be able to move independently at speeds up to 25km/h.
If the system notices that there are no free cars at a point with high demand, it will be able to send a signal to those standing in less crowded locations, so that Triggo cars will move to where they are needed. What’s more, it will be possible, as in the case of Uber, to order Triggo yourself to a selected place.
Genesis and inspiration
1h 20 min
„The involvement of people in this innovative and interdisciplinary project is another example of what ventures currently interest engineering staff. From the IT point of view, the possibility of full software integration with the hardware platform, cooperation with specialists from other fields, and research elements in the project are always an extremely interesting experience. Leaving the beaten paths towards areas requiring a combination of courage and reason is inspiring, especially when in the end you can see the satisfaction of the result achieved together”.
To meet the needs and expectations of modern cities and people, we create innovative technological solutions. We change our everyday life so that we can all live better.