Real-Time Delivery Process Management - ePOD
ePOD is a “Proof of Delivery” solution that enables management and control over the entire delivery process in real time. The logistics application supports drivers in completing tasks through automation and process standardization. The system monitors, manages, and automates the logistics delivery processes operated by drivers.
What are the features of ePOD?
Digitized Route Plan
A route plan is available for the driver in the logistics app before starting work, with real-time updates.
Streamlined Loading Process
The ePOD application, using defined processes and scanner support, assists drivers during loading, significantly speeding up the process and eliminating potential errors.
Efficient Route Execution
The delivery time management app, with navigation support, guides drivers to clients, warns of disruptions, and alerts of possible delays while notifying deliveries.
Electronic Delivery Management
The app enables real-time electronic receipt confirmations, mobile payments, and supports drivers in handling additional services as well as in preventing or resolving complaints. It also automates invoicing for completed services.
Customer Returns
The app guides drivers through the process of accepting returns and assigning shipments.
Warehouse Unloading
Unloading is assisted by the logistics app, supporting the unloading of returns or assigned shipments.
Route Settlement and Payment Handling
The balance of additional tasks performed, mileage settlement, cash, and mobile payments is automatically updated by the system.
Support for Various Business Areas
Dispatchers and Planners
- Real-time monitoring of task parameters, with detailed views of order data, driver performance, delivery location, progress tracking, and dynamic data filtering.
- Automatic notifications and alerts, including messages to prevent irregularities, such as potential delays.
- Route management, including the overview and analysis of the delivery process.
- Driver management, including creating and modifying driver profiles and assigning permissions.
- Receipt confirmation, capturing the recipient’s signature on the device, handling additional services, collecting payments, and syncing invoicing systems.
- Managing document photos and damaged shipments with automatic action recommendations.
- Dynamic reporting and data filtering.
- Managing operational contacts, transport orders, reports, and processes.
Transport Administration and Back Office
- Automation and digitization of data confirming service completion (scanned transport documents).
- Managing document photos and damaged shipments, along with complaint descriptions.
- Managing pallet accounts (pallet balance).
- A complaint management module with internal communication tools.
Customer Service Department
- Automatic notifications about potential delays and holdups.
- Real-time tracking of shipments, monitoring delivery parameters, and detailed shipment information.
- Notifications of product or pallet complaints.
- Receipt confirmations, handling additional services, and payment collection.
- Online synchronization with invoicing systems.
Transport Management
- Real-time delivery reporting, invoicing, and revenue monitoring.
- Reporting irregularities such as delays or complaints, along with their causes.
- Custom report creation, defining KPIs, and generating cyclical reports.
Dispatchers and Planners
Transport Administration and Back Office
Customer Service Department
Transport Management
ePOD for Logistics Companies and In-House Logistics
ePOD is a solution for logistics companies and businesses managing their logistics in-house, especially when there are specific product requirements.
Logistics Operators
Our solution is tailored for large logistics companies. We serve clients from Poland, France, Czechia, and Italy, and we are implementing ePOD across other European countries.
Companies Managing Logistics In-House
ePOD supports the delivery processes of products with specific requirements, such as size, loading methods, vehicle requirements, temperature, or humidity control. We assist in managing deliveries for major manufacturers and distributors in Central and Eastern Europe.
Logistics Operators
Our solution is tailored for large logistics companies. We serve clients from Poland, France, Czechia, and Italy, and we are implementing ePOD across other European countries.
Companies Managing Logistics In-House
ePOD supports the delivery processes of products with specific requirements, such as size, loading methods, vehicle requirements, temperature, or humidity control. We assist in managing deliveries for major manufacturers and distributors in Central and Eastern Europe.