Energy And Logistics

Sustainable smarter grids 

Whether you want to reduce outages, balance loads, apply predictive analytics or shorten the process for billing and collecting from your clients – a sustainable, smarter grid is the way to do this. We help you automate your processes, secure your network, stay compliant with current regulations and enable your data to better drive your decision-making so that you can deliver your smarter grid. We’ve helped our clients to deliver: 

• Management of metering devices and network sensors with full data visualisation 
• Supplier change module 
• Reporting and billing solutions 
• Price lists/Products 
• Metering data 

Efficient management of payments and debt collection 

Billing from several thousand to potentially millions of customers is quite a challenge, especially if there are delays in payments. How can we help you manage this chaos? By implementing a professional payment and debt collection system that will improve the monitoring and proper settlement of receivables to speed up reconciliation and deliver cashflow faster. Our dedicated payments and billing systems have helped energy companies manage:

• Payments & Balances. 
• Debt collection. 
• Notifications, calls for payment, settlements, waivers. 
• Monitoring of sent correspondence – integration with ERP and CRM systems.
• Full document management. 
• Balance analysis for invoices, interest notes, debit notes, credit notes and overpayments. 

Higher level of customer service 

Customer loyalty and satisfaction are priceless, especially in a highly competitive industry. They are maintained by good relations with customers, which can be built by providing professional service and meeting their needs and expectations. We’ve helped energy companies with: 

• Automatic generation of usage reports. 
• Payment of invoices. 
• Contract management. 
• Meter reading. 
• Customer service contact. 
• Locating nearby customer service points. 
• Lower cost of customer service. 
• Increased conversion from sales of new services. 

IT security 

Storing and processing a lot of sensitive data can be difficult and risky. Without the right IT solutions to ensure full security and effective protection against cyber attacks your data potentially remains at risk with the damage to your customers and your reputation. Our Business Continuity and Data Security solutions and use the best standards and practices and we’ve helped customer with: 

• Identity management. 
• Advanced user authentication. 
• Privileged User Monitoring. 
• IT Security Management. 
• IT infrastructure monitoring. 
• Log collection and detection of threats and attacks.