Euvic Billing System
Euvic Billing is our proprietary IT solution for small and medium-sized energy companies that issue bills to customer bases ranging from a few to tens of thousands. Its functionalities are tailored to the needs of energy retailers and distributors providing their services to shopping centres, business parks, enterprise zones, and residential areas.
The solution comprises four fully integrated systems: Billing, Payments and Debt Collection, Metered Device Management, and Customer Portal with Mobile Application.
What can we do for you?
Implementation
We can help you migrate data from previously used systems and perform integration with your IT environment. According to your needs, we will launch additional functionalities and support you with the production launch of the system as well as during the initial period of its operation while providing relevant training.
Service care
As part of the service contract, we guarantee that you receive proper quality and availability of the service. Our professional Help Desk will take care of the overall handling of service requests, while our engineers will ensure that the system is kept up to date with regulatory changes.
Hosting
We offer a complete start-up, production, and test environment, as well as administrator services and professional backup.
What does the implementation of the Euvic Billing system look like?
The implementation process of our proprietary Billing system is simple and fast, which enables us to provide you with the solution you need exactly when you need it.
Completion of the questionnaire
You fill out a questionnaire to help us understand your IT system needs and expectations better.
Dedicated presentation
We make a dedicated presentation allowing us to understand your needs and expectations better.
Analysis of requirements
We analyze your needs to prepare an offer, determining system configuration and costs.
Signature of the agreement
We sign the agreement and customize the system to fit your needs.
Launch of an MVP version
We launch an MVP version and usually divide its implementation into several smaller stages.
Post implementation care
During the initial operation, we offer direct consultation and ensure our team is ready to address all issues.
Servicing and maintenance
We offer continuous technical support, fix system failures, and update system to energy regulations.
Proposed financial settlement models
We offer collaboration based on one of two licensing models – On-Premise or SaaS. The choice of the financial settlement form depends on you, your expectations, and your preferences. We will introduce you to both models, but it is up to you to decide which one we will use when working together.
On Premise
SaaS
In this model, payment for the use of Euvic Billing is made on a one-off basis. The system is installed on the client’s infrastructure, which remains the client’s sole property; therefore, it is the client’s responsibility to maintain all the necessary hardware.
Key benefits of the On-Premise model:
- Possibility of using existing hardware resources and system software licences or contracting a third-party provider for hosting.
- Lower maintenance costs in the long term.
Key areas of the Billing System
Automation of billing and invoicing
Well-proven solutions for your business:
- Billing schedule generated for active contracts.
- Acquisition and approval of energy consumption data obtained from various sources.
- Invoices generated according to a pre-set configuration.
- Control reports – enabling searches for erroneous data, unbilled PDPs, and unsent invoices.
- Automatic dispatch of electronic invoices and data to CWM.
- Strong support for drawing up correcting invoices:
– Updates of the billing schedule following changes to contracts, price lists, and energy consumption data.
– Linking between the correcting invoice and the one being corrected.
Records of agreements
Well-proven solutions for your business:
- Linking customers to PDPs and price lists.
- Use of multiple templates for contract printing.
- Comprehensive contracts on a GUD-k (General Distribution Contract – Comprehensive Model) basis – billing according to the DSO tariff.
- Communication between the Seller and the DSO in the debt collection process.
- Viewable relevant billing documents.
- Handling the full contract lifecycle – approval, annexes, and termination.
- Invoice distribution channels and payment methods.
Billing prosumers
Well-proven solutions for your business:
- Configuration of prosumers and micro-installations.
- Scheduling algorithms and billing item generation for micro-installations in net metering and net billing systems.
- Rules for the billing of energy injected into the grid and consumed allowing for multi-zone tariff groups.
- Inclusion of the energy returned by the prosumer in invoices.
- Correcting prosumer invoices for excess energy produced over energy consumed.
- Report for prosumers.
Reports and statements
Well-proven solutions for your business:
- Quantitative-value sales breakdown:
– For areas/regions, products, tariff groups, PDPs, and payers.
– For approved invoices – check before dispatch. - Data for mandatory statistical reports.
- Electronic electricity records.
Debt collection
Well-proven solutions for your business:
- Functionality adapted to the specifics of the energy industry.
- A full range of pre-court debt recovery options – notices, payment reminders, settlements, and debt remission.
- Editable letter templates.
- Monitoring of sent mail – integration with e-mail software.
- Mail archive, duplicate printouts for the registry.
Personalisation of invoices
Well-proven solutions for your business:
- Fixed text – headings, labels, and notifications.
- Balance information – debt or overpayment.
- Variable text – placed on invoices over a set period.
Management of metered devices
Well-proven solutions for your business:
- Metered devices:
– Meters (own and customer-owned), transformers (own and customer-owned), seals, modems, and SIM cards.
- Reports:
– Fitter/contractor work report.
– A report of aggregated data on PDPs generated by region, with the possibility of generating a simple. - Keeping track of the status of metered devices and seals (in storage, at the fitter’s/contractor’s, on the grid, and issued externally for legalisation/specialist’s opinion, etc.).
- Technical data of the metered devices registered in the system.
- Exporting and importing data from Excel, group operations, and adding attachments to devices.
- Records of contractors and fitters of metered devices.
Vendor change processes
Well-proven solutions for your business:
- Adaptation to the requirements set out in the legislation typically included in the Distribution Grid Code documents.
- Handling of events related to entities responsible for trade balancing and standby vendors.
- Requests generated in Workflow for new RESC documents.
- Automatic amendment of contracts and annexes generated for contracts for a group of PDPs for which a RESC has been approved.
- Handling of RESC documents submitted by vendors.
- Change of vendor in the area of an external DSO.
Power reduction plans
Well-proven solutions for your business:
- Handling of power reduction plans for PDPs linked to a contract.
- Determination of safe power along with a from-to validity period.
- Power reduction plans generated for PDPs for periods specified.
Automation of billing and invoicing
Records of agreements
Billing prosumers
Reports and statements
Debt collection
Personalisation of invoices
Management of metered devices
Vendor change processes
Power reduction plans
Well-proven solutions for your business:
- Billing schedule generated for active contracts.
- Acquisition and approval of energy consumption data obtained from various sources.
- Invoices generated according to a pre-set configuration.
- Control reports – enabling searches for erroneous data, unbilled PDPs, and unsent invoices.
- Automatic dispatch of electronic invoices and data to CWM.
- Strong support for drawing up correcting invoices:
– Updates of the billing schedule following changes to contracts, price lists, and energy consumption data.
– Linking between the correcting invoice and the one being corrected.
