E-commerce (Retail)
The years of growth are over – modern sales move into the digital world. E-commerce is a reality where already more than 70% of consumers shop online, increasingly appreciating the potential of new technologies, convenience and speed of order fulfillment.
We will enhance the appeal of your products and services and support you in the digital transformation of your business.
What can we do for you?
Efficiency meets affordability
Our extensive experience and strategic partnerships, including collaborations with industry leaders , empower us to prioritize effectively. This ensures that you receive exceptional value for your investment. With our talented developers based in Poland effectively, whether you're gearing up for Black Friday, mid-season sale or launching a sizzling summer campaign.
Digital solutions that drive success
At Euvic, we oversee the entire digital transformation process, ensuring you receive a holistic solution tailored to your unique business needs. From defining requirements and driving traffic to optimizing systems, our expertise covers it all.
Agility in the digital age
In today's fast-paced landscape, being swift and flexible is more critical than ever. Skip the lengthy feasibility studies and complex projects. With Euvic, you can start reaping the benefits of your digital sales immediately. As a trusted IT partner, we are committed to your success.
What are the real challenges for the e-commerce sector?
The ShopManager App
Simplify Daily Operations.
Our innovative ShopManager mobile application consolidates essential daily store management tasks, allowing you to focus on other crucial responsibilities. This optimization approach not only streamlines your workflow but also reduces overall costs.
Features include:
- Mobile store manager assistant (Android application).
- Equipment management.
- Employee shift scheduling.
- Problem reporting with real-time solution updates.
- Equipment inventory tracking.
- Seamless integration with client systems (F-K, HR, Fixed Assets, ITSM, CCTV).
Hotline, multichannel, shipping
Staying in touch with your customers.
We believe that effective customer communication is the heart of any successful business. By assuming full responsibility for your technology and implementing an omnichannel strategy, including a hotline, we help you stay connected with your customers across different languages and channels, all without incurring additional costs.
Key offerings:
- 24/7/365 support
- Support in 6 languages
- Sales and information hotline
- Omnichannel communication (phone, chat, email, website)
- Call Center services
Searchlight, fraud prevention
Enhancing security.
Retailers in Europe suffer annual losses of approximately 1% of their sales value due to shoplifting and employee theft, with detection rates minimal. Our unique solution analyzes transaction and CCTV data to detect misconduct, supported by specialized teams experienced in identifying in-store, hotel, or ATM-related crimes.
Highlights include:
- Automated analysis of customer data (store systems, POS transactions, ATMs, electronic locks)
- Automated analysis of CCTV data (customer counting, service desk presence, camera position changes, unusual events)
- Pattern identification and reporting
- In-depth analysis of suspicious events by Euvic’s specialized team
- Comprehensive device monitoring (cameras, hard drives, recorders, integrations)
Solutions for profitable e-commerce
Optimizing Financial Efficiency.
Robotic assistance, digital workplace optimization, and remote task execution are key factors in a company’s financial effectiveness. With the largest service network in Poland, coupled with a specialized Service Desk and our proprietary ITSM system, we offer field support services to help you reduce field service costs and enhance your support department’s reputation among employees and customers.
Our offerings include:
- In-house service teams throughout the country.
- Warehouse facilities with logistics services.
- Support for 3,000 physical locations.
- Guaranteed travel time compliance under SLAs.
- Service for 200,000 devices.
Delivery, management and relocation
Efficient equipment logistics.
Proper logistics and effective equipment management during relocations can minimize downtime and safeguard sensitive data. Euvic handles the delivery, management, configuration, repair, replacement, and relocation of all your devices, ensuring optimal equipment life cycle management. We also provide secure and environmentally friendly disposal of end-of-life devices.
Our comprehensive services encompass:
- Delivery, configuration, and relocations.
- Professional decommissioning with data cleaning.
- Replacement equipment provisions.
- Repairs, renovation, and commissioning.
- Detailed inventory management.
