Managed IT & Outsourcing
We provide comprehensive or select IT support services. We cover much of the technology available on the market. We focus on maintaining the operation and development of the client’s infrastructure in line with current standards, trends, and the client’s needs. We operate based on agreed SLA and KPI parameters that constitute a benchmark of the quality of the service provided. By undertaking collaboration with Euvic in the area of IT Outsourcing, you gain access to the knowledge and experience of our specialists, so that you can fully focus on the strategic development of your business.
We offer a wide range of services such as computer network monitoring and management; operating system and database management; IT security; backup and recovery management; end-user technical support; software updates and security patches, as well as strategic planning and technology consulting.
What makes us stand out
Flexibility and scalability
The Managed Service can be flexible, scalable, and tailored to the specific needs of the client. The client can choose the scope of services, extent of support, maintenance schedule, and other details, which allows them to tailor the service to their requirements and budget.
High availability
We provide our IT support services in a variety of patterns, such as 24x7, 8x5, and other ones – you can choose any pattern you wish, depending on your business needs.
Experience in development projects
You can use our multi-discipline experience gained by implementing hundreds of projects aimed at supporting the development or improvement of existing products, services, processes, and technologies thereby contributing to the business growth of our clients and their organisations.
Large, seasoned, and certified support team
Benefit from the know-how of our experts, who are constantly broadening their knowledge and competencies by acquiring new certificates or taking part in training and courses (both external and company-organised).
Multi-discipline expertise
We work for clients operating in a variety of industries such as finance, healthcare, manufacturing, and telecommunications. We have learnt the specificity of their business and developed our know-how, thanks to which we enjoy numerous recommendations and positive opinions, and we boast long-term partnerships.
Comprehensive hardware, software, and public cloud offering
We use the highest quality commercially available solutions and follow best practices to ensure you get comprehensive support exactly where you need it.
Our partnerships
Scope of work, i.e. what we deliver
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
Infrastructure management and user support (comprehensive or selective)
Bodyleasing / team scaling
Printout outsourcing
Process handling
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
We provide IT services in a comprehensive or selective model
When you work with us, you gain access to the highest quality services. You choose whether to use them as a comprehensive package or selectively, and we make sure that we provide you with professional support exactly where and when your business needs it.
Service desk
NOC
SOC
Administration
End-User Platform
We provide cost-effective user support and service desk services either remotely, locally, or as on-site visits. Our support can cover all your branches, both in Poland and abroad. We provide services based on our own service network and Call Centre.
What makes us stand out is:
- Specialisation in diverse industries.
- 24/7/365 service network.
- Continuity of services.
- High cost-effectiveness.
