Managed IT & Outsourcing
We offer comprehensive or tailored IT support, covering diverse technologies to maintain and develop your infrastructure per current standards and needs. Operating under agreed SLA and KPI parameters, partnering with Euvic gives you access to our experts' knowledge, allowing you to focus on strategic business growth.
We offer network management, IT security, data backups, user support, software updates, and technology consulting.
What makes us stand out
Flexibility and scalability
The Managed Service can be flexible, scalable, and tailored to the specific needs of the client. The client can choose the scope of services, extent of support, maintenance schedule, and other details, which allows them to tailor the service to their requirements and budget.
High availability
We provide our IT support services in a variety of patterns, such as 24x7, 8x5, and other ones – you can choose any pattern you wish, depending on your business needs.
Experience in development projects
You can use our multi-discipline experience gained by implementing hundreds of projects aimed at supporting the development or improvement of existing products, services, processes, and technologies thereby contributing to the business growth of our clients and their organisations.
Large, seasoned, and certified support team
Benefit from the know-how of our experts, who are constantly broadening their knowledge and competencies by acquiring new certificates or taking part in training and courses (both external and company-organised).
Multi-discipline expertise
We work for clients operating in a variety of industries such as finance, healthcare, manufacturing, and telecommunications. We have learnt the specificity of their business and developed our know-how, thanks to which we enjoy numerous recommendations and positive opinions, and we boast long-term partnerships.
Comprehensive hardware, software, and public cloud offering
We use the highest quality commercially available solutions and follow best practices to ensure you get comprehensive support exactly where you need it.
Our partnerships
Scope of work, i.e. what we deliver
Infrastructure management and user support (comprehensive or selective)
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
Bodyleasing / team scaling
We take over the management of your teams or help you scale them.
When managing your teams, we take full responsibility for staff retraining, development, and replacements. We can also supplement your team with additional specialists needed for the tasks at hand and take responsibility for their recruitment and onboarding.
Key business benefits:
- Remedied staff shortages.
- Support in the area of developing the team towards new competencies (changing its specialisation).
- Reduced employment and development costs.
- We support your business by working side-by-side with your specialists and forming a single close-knit team.
- If necessary, we provide you with access to the most unique, hard-to-find competencies.
Printout outsourcing
We implement Managed Print Services (MPS).
We provide comprehensive printing support – the scope of the service ranges from needs analysis, implementation, and maintenance to ongoing supervision and optimisation of the printing system. We use the best technology available on the market, boast several certificates attesting to our competencies, and partner with leading print technology providers (HPE, Brother, Ubiquitech, and PrinterCare). Our print outsourcing services include document printing, printer fleet management, provision of supplies, equipment maintenance and servicing, as well as document management, including archiving.
Key business benefits:
- Cost savings: by using our print outsourcing services, you avoid the costs of purchasing and maintaining your own printing infrastructure, while ensuring that you have access to relevant professional services exactly when you need them.
- Full business focus: by handing over responsibility for print-related tasks to us, you gain time and resources previously spent managing this aspect of your organisation’s activity, which you can then redirect to another strategic area of your business.
- Access to cutting-edge technology and expertise: we will give you access to the latest printing technology and our know-how. When working with us, you can expect high print quality, advanced features, document security, and technical support.
Process handling
We provide comprehensive process-handling services.
You can count on us to help you with process management (ITIL / DevOps / CI-CD processes), cost management (FinOps / Cloud Governance), as well as infrastructure and licence management (IT asset management). We also support asset management and operation processes as well as IT procurement processes.
Key business benefits:
- Full documentation of your catalogue of services and processes, in line with market standards and best practices.
- Access to our multi-discipline know-how and extensive market knowledge.
Infrastructure management and user support (comprehensive or selective)
Bodyleasing / team scaling
Printout outsourcing
Process handling
We provide support for the client’s IT infrastructure, security, and strategic planning.
By tracking and monitoring your IT infrastructure, we can guarantee continuous availability and performance of your systems. Furthermore, we provide full cyber-threat protection, system updates, as well as security patches and end-user support. When using our strategic planning support, you will receive specific recommendations for developing your IT infrastructure, optimising processes, implementing new technologies, and achieving your business goals.
Key business benefits:
- Economy of time and resources: we take full responsibility for the management and operation of your IT infrastructure by taking care of monitoring, maintenance, upgrades, and technical support. This means you no longer need to involve your staff in these processes and can focus on your business.
- Expertise and experience: we have the expertise, experience, and technological resources to ensure you have access to state-of-the-art solutions, best practices, and high-quality services.
- Enhanced performance and reliability: we ensure the continued availability and performance of your IT infrastructure by monitoring and maintaining it, as well as responding to any problems as they arise. This leads to increased efficiency, minimum downtime, and complete reliability.
We provide IT services in a comprehensive or selective model
When you work with us, you gain access to the highest quality services. You choose whether to use them as a comprehensive package or selectively, and we make sure that we provide you with professional support exactly where and when your business needs it.
Service desk
NOC
SOC
Administration
End-User Platform
We provide cost-effective user support and service desk services either remotely, locally, or as on-site visits. Our support can cover all your branches, both in Poland and abroad. We provide services based on our own service network and Call Centre.
What makes us stand out is:
- Specialisation in diverse industries.
- 24/7/365 service network.
- Continuity of services.
- High cost-effectiveness.
