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Insights

Up-to-date developments and recommendations in technology, design, and business

Holistyczne podejście do call center, czyli jak krok po kroku zbudować efektywny ekosystem?
ArticleCall CenterSoftware Development
Jul032024
4 min read

A holistic approach to call centers - how to build an effective ecosystem step by step?

More and more often, we take full responsibility for the technology and implement for our customers the omnichannel strategy with the helpline as its central point. All this to help them keep in touch with their target group – in various languages, across all channels, without additional costs, with a guarantee of full stability of telecommunication networks.

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Call Center
ArticleCall Center
26/06/20244 min read

The role of call centers in modern organizations

What areas of business activity is supported by call ceneter, why should it be implemented and how to measure its effectiveness? Answers to these and many other questions can be found in our latest article.

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About us

  • The Good People

    • Foundation
  • GDPR

  • Security Requirements for Contractors

Resources

  • Case Studies
  • Blog
  • Cloud 2024

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