Bidirectional Visual Communication System: SmartView Elevator

Overview

Avire collaborated with Euvic to revamp their SmartView application, significantly boosting security and user experience. The enhanced app now facilitates better communication in elevator emergencies, offering a modern design and improved functionalities for increased safety and efficiency.

Client

AVIRE is a global company specializing in the design, development, and manufacture of light curtains, emergency communication systems, and connectivity solutions. Their products, known for reliability and innovation, are installed in over four million buildings and public areas worldwide.

Industry
Manufacturing
Country
USA

Flexibility was a big selling point for us. We are collaborative, and prefer to be flexible. Euvic demonstrated time and again that they could adapt to our working norms, collaborate across cultures, and give us exactly the engineering talent that we needed.

Orcun Uzun
CEO, Tikla Gelsin
Background
Challenge

Avire approached Euvic for bug fixes, security enhancements, and the launch of an updated version of the SmartView application. As the project unfolded, several extra tasks arose, including a comprehensive application redesign and the incorporation of new features designed to simplify elevator-installed device management.  

Solution

Our team successfully obtained access to the pre-existing SmartView web application, delved into the intricacies of the database structure, and delved into the installer’s application. We fortified the application’s security measures and incorporated supplementary features.

We subsequently orchestrated the transition to a cloud-based environment, introduced automation into the software development process, and conducted an in-depth static analysis of the application’s source code. The outcome of these efforts was a thoroughly revamped application design, aligned with the most current industry standards, and poised to greatly enhance its appeal to users. 

SmartView is a comprehensive elevator communication solution comprised of various key elements: 

  • SmartView Controller: This device is installed within the elevator and functions as a central communication hub. It is responsible for receiving and presenting messages from the web application. Additionally, it provides a means for trapped individuals to interact by utilizing “yes” and “no” buttons.
  • Elevator Camera: Positioned inside the elevator, this component facilitates real-time monitoring and offers visual information to emergency services. 
  • Display Unit: The display is used to showcase messages sent by the web application. This feature allows individuals trapped in the elevator to communicate and respond effectively.
  • “YES” and “NO” Buttons: These buttons serve as a means for those trapped inside the elevator to provide responses to messages conveyed through the web application.  
  • Web Application: The web application functions as the central control system, enabling emergency services to establish communication with individuals stuck in the elevator. This communication occurs through the display and involves interaction via the “yes” and “no” buttons. 
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Results

By partnering with Euvic, Avire has introduced an enhanced iteration of the SmartView application. SmartView now stands as a holistic solution, facilitating efficient communication between emergency services and individuals who find themselves stuck in elevators. 

  • Advanced Security: The upgraded SmartView application has successfully passed rigorous penetration tests, ensuring top-notch security.
  • Modern Design: The application now features a contemporary and attractive design, aimed at providing an engaging user experience. This modernized look not only makes it visually appealing but also likely enhances user interaction and ease of use.
  • Enhanced Functionalities: The new version of SmartView introduces improved functionalities that enhance data readability and simplify the management of elevators.
  • Improved Communication in Emergencies: One of the most significant advancements is the application’s role in facilitating effective communication between emergency services and individuals trapped in elevators. This feature could greatly reduce response times in emergency situations, improving safety and potentially saving lives.

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