How Euvic Helped Power DTiQ’s 30,000 Locations For Over A Decade With Embedded Engineers
Euvic has powered the technology behind DTiQ's 360iQ platform for over a decade, starting years before DTiQ existed in its current form, when the platform belonged to EZUniverse, the company that built it, and already led its category. DTiQ acquired EZUniverse in 2018 specifically because 360iQ was the strongest product on the market, and the Euvic team that built it stayed on to become part of DTiQ's own engineering organization. Over the 8+ years since, that team has helped migrate DTiQ's own legacy locations onto 360iQ and scale the business into a 30,000-location operation.
For DTiQ, that stability has turned into a real business advantage. Leadership spends its energy on growth instead of managing engineering risk, and 30,000 locations now run on a platform built and maintained by the same team since before DTiQ owned it.
The numbers tell most of the story:
- Over a decade is how long Euvic has powered the technology behind 360iQ, from before DTiQ owned the platform to today.
- 8+ years is how long Euvic has stayed embedded specifically since DTiQ's 2018 acquisition of EZUniverse.
- 30,000 locations run on the platform Euvic helped build and has maintained since before DTiQ owned it.
- 25,000+ audits move through Euvic-modernized audit software every month.
- 100+ engineers now sit on DTiQ's R&D team, up from roughly 30 when Krzysztof Osinski took over engineering leadership seven years ago.
DTiQ
DTiQ has spent nearly three decades building intelligent video surveillance, loss prevention, and data analytics for restaurants, retail, and convenience stores, and now supports more than 37,000 active locations across North America. Its 360iQ platform connects video, point-of-sale data, and AI to give operators visibility from the individual location up to the district and corporate level. Store managers use it to track speed of service and daily incidents. District managers and loss prevention teams use the same data to investigate transactions and spot patterns across hundreds of locations at once. Burger King, Subway, and McDonald's locations all run on it today, alongside a wide base of franchise and corporate customers.
.webp)
If I invite you to our daily standup, you won't be able to tell who's DTiQ and who's Euvic. We run one backlog, one JIRA board, the same definition of done. They are fully embedded in this DTiQ ecosystem… When you have a partner for this many years, you know what to expect. You know the people. That's not something you can buy from day to day."
Euvic engineers were already building 360iQ, the industry-leading platform in its category, years before DTiQ existed in its current form. The platform belonged to EZUniverse, the company behind it, until DTiQ acquired EZUniverse in 2018 because 360iQ was the strongest product on the market. The team that built it, largely Euvic engineers, stayed on rather than getting replaced.
That decision compounded. DTiQ supports 30,000 locations today, most of them migrated onto 360iQ by the same Euvic team over the 8+ years since the acquisition. Some engineers have been on the account since before DTiQ owned the platform at all.
.png)
.png)
.png)
Chapter One: A Product Worth Acquiring
Euvic's engineers built the original 360iQ video player and web application while the platform still belonged to EZUniverse, the company behind it, working in AngularJS back when the framework was brand new. DTiQ acquired EZUniverse in 2018 because 360iQ was the strongest product in the market, not because it needed rescuing, and the team behind it stayed on rather than getting replaced. What DTiQ did need to solve was its own legacy audit system: a fully manual, PHP-based workflow with nothing to do with 360iQ, that needed folding into one automated platform fast.
- The original 360iQ platform was built years before the 2018 acquisition, under EZUniverse, by a team that included Euvic's engineers.
- DTiQ acquired EZUniverse specifically because 360iQ was the industry-leading platform in its category.
- DTiQ's own legacy audit system, fully manual and PHP-based, needed a complete rebuild once the deal closed.
- 90 days was the deadline to merge that legacy audit system with 360iQ's database into one automated workflow.
Chapter Two: Scaling Three Product Lines At Once
Integration was only the starting point. Over the 8+ years since the acquisition, Euvic's team took on the heavier work of migrating DTiQ's existing client base onto the 360iQ platform and scaling it to handle a business far larger than the one EZUniverse originally built it for. Camera counts climbed into the hundreds of thousands. Point-of-sale integrations had to expand across systems that never behaved the same way twice. Audit volume climbed toward the 25,000-plus reports DTiQ now processes every month.
- DTiQ's own legacy locations needed to migrate onto the 360iQ platform without disrupting customers already depending on it.
- Video infrastructure needed to keep streaming reliably as camera counts climbed into the hundreds of thousands.
- POS integrations needed to expand across dozens of different point-of-sale systems, each with its own data format.
- Audit volume climbed toward 25,000-plus reports a month, and the platform needed to keep pace without slowing auditors down.
.png)
.png)
.png)
DTiQ could have brought this work in-house at any point over the 8+ years since acquiring EZUniverse, including at the moment of the acquisition itself, when replacing the team behind the product it had just bought would have been the easy default. Krzysztof Osinski, who joined as VP of Engineering right after the deal closed and now serves as Chief Product and Technology Officer, points to three reasons the partnership held.
- Flexibility: Scaling a team up or down for a new initiative moves faster with an established partner than through internal hiring.
- Continuity: Some Euvic engineers know parts of the DTiQ system better than anyone else at the company. That knowledge took years to build.
- Stability: Long-tenured engineers save DTiQ the onboarding and offboarding costs that come with treating outside talent as disposable.
DTiQ's engineering organization has grown from roughly 30 people to more than 100 during Krzysztof's seven years leading it, including a data science team that grew from 5 people to more than 20. Euvic engineers spent that entire stretch of growth exactly where they started: embedded.
What Euvic Delivered
Euvic's work spans three product lines inside DTiQ, each staffed with engineers who have been on the account for years, in many cases since before DTiQ owned the platform at all.
- Video and streaming: Euvic engineers built the original 360iQ video player on WebRTC while the platform still belonged to EZUniverse, using a custom protocol built on data channels instead of a standard media channel. The player supports up to 16 camera streams at once. That same team is now building DTiQ's next-generation video player, replacing a platform that has run for a decade under two different owners.
- Data and POS integrations: Euvic's data team built and maintains integrations across major point-of-sale systems, including Aloha, Brink, Toast, Oracle Symphony, and NCR. Each system requires its own approach: on-site services, client APIs, SFTP, or DTiQ's own upload API. The same team pulls in sensor data, including door sensors and cash register events, to power real-time alerts.
- Audit platform modernization: After DTiQ acquired EZUniverse, Euvic merged DTiQ's own legacy audit system into the new 360iQ database, replacing a manual process with an automated one. An outside vendor later built the current Audit IQ application. Euvic's team has run its modernization since, moving the database layer to microservices and building the AI-assisted evidence review that surfaces camera findings directly to auditors.
Built From Scratch: Cloud Archive And Offsite Storage
Not every Euvic project at DTiQ involved fixing or maintaining something that already existed.
When DTiQ needed a way for customers to move video from local storage to the cloud and share it with internal and external teams, Euvic built Cloud Archive from the ground up, working directly under DTiQ's own product management.
The same team built offsite storage, which continuously backs up video from selected cameras to the cloud so customers can pull footage years later. Both features shipped fast enough to matter for DTiQ's launch timeline.
Euvic's engineers work as full members of DTiQ's own product teams.
They sit in the same daily standups, work the same backlog and JIRA tickets, and meet the same definition of done as DTiQ's directly hired staff.
Many have been on the account since before DTiQ owned the platform, having helped build 360iQ under EZUniverse and stayed through the acquisition and the 8+ years of growth that followed.
- Video and streaming engineering, covering the original 360iQ player and the next-generation platform now in development.
- Data and integrations engineering, covering point-of-sale and sensor data collection across dozens of source systems.
- Audit platform engineering, covering backend modernization and AI-assisted review tooling.
Euvic has powered the technology behind DTiQ's 360iQ platform for over a decade, staying on through EZUniverse's acquisition by DTiQ and 8+ years of growth since.
DTiQ has had the chance to bring this work in-house more than once, including at the moment of the acquisition itself, and chose to keep the partnership instead.
For DTiQ, that decision has become a business advantage of its own: one fewer thing to worry about while everything else was changing. Krzysztof Osinski was asked what mattered most about it. One word came to him last.
- DTiQ scaled into a 30,000-location platform without ever needing to replace the team that built the technology behind it, giving leadership room to focus on growth instead of managing vendor risk.
- That stability has run alongside a $145 million growth investment from Bain Capital in 2026, backing DTiQ's continued expansion across restaurants, retail, and convenience stores.
- 25,000+ audits move through Euvic-modernized audit software every month, an estimated 300,000 or more a year.
- 16 camera streams run simultaneously through the video platform Euvic engineers built under EZUniverse and are now rebuilding for the next generation.
- 100+ engineers sit on DTiQ's R&D team today, up from roughly 30 when Krzysztof Osinski took over engineering leadership seven years ago.
- Cloud Archive and offsite storage shipped from the ground up, giving DTiQ customers cloud-based video retention they never had before.
.png)
.png)
