How Euvic Helped Power DTiQ’s 30,000 Locations For Over A Decade With Embedded Engineers
Euvic has powered the technology behind DTiQ's 360iQ platform for over a decade, staying embedded through DTiQ's 2018 acquisition of the platform and 8+ years of growth since. That team has helped scale the business into the 30,000-location operation it runs today.
For DTiQ, that stability has become a real business advantage, letting leadership focus on growth instead of managing engineering risk.
The numbers tell most of the story:
- Over a decade is how long Euvic has powered the technology behind 360iQ, from before DTiQ owned the platform to today.
- 8+ years is how long Euvic has stayed embedded since DTiQ's 2018 acquisition of the platform.
- 30,000 locations run on the platform Euvic has helped build and maintain since before DTiQ owned it.
- 25,000+ audits move through modernized software every month.
- 100+ engineers now sit on DTiQ's R&D team, up from roughly 30 when Krzysztof Osinski took over engineering seven years ago.
DTiQ
DTiQ has spent nearly three decades building intelligent video surveillance, loss prevention, and data analytics for restaurants, retail, and convenience stores, and now supports more than 37,000 active locations across North America. Its 360iQ platform connects video, point-of-sale data, and AI to give operators visibility from the individual location up to the district and corporate level.
Store managers use it to track speed of service and daily incidents. District managers and loss prevention teams use the same data to investigate transactions and spot patterns across hundreds of locations at once. Burger King, Subway, and McDonald's locations all use DTiQ technology today, alongside a wide base of corporate customers.
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If I invite you to our daily standup, you won't be able to tell who's DTiQ and who's Euvic. We run one backlog, one JIRA board, the same definition of done. They are fully embedded in this DTiQ ecosystem… When you have a partner for this many years, you know what to expect. You know the people. That's not something you can buy from day to day."
Some of the engineers on the DTiQ account today were already on it before DTiQ owned the platform. That kind of continuity doesn't happen by accident. It's the product of a decade-long partnership built on trust, consistency, and people who know the system better than anyone else.
Chapter One: A Product Worth Acquiring
Euvic's engineers built the original 360iQ video player and web application years before DTiQ owned the platform, working in AngularJS back when it was brand new. What DTiQ needed to solve after the 2018 acquisition was its own legacy audit system, a fully manual, PHP-based workflow that needed folding into one automated platform fast.
- DTiQ acquired 360iQ in 2018 specifically because it was the industry-leading platform in its category.
- Its legacy audit system, fully manual and PHP-based, needed a complete rebuild once the deal closed.
- 90 days was the deadline to merge that legacy system with 360iQ's database into one automated workflow.
Chapter Two: Scaling Three Product Lines At Once
Integration was only the starting point. Over the 8+ years since, Euvic's team migrated DTiQ's existing client base onto 360iQ and scaled it for a business far larger than the one it was built for. Camera counts climbed into the hundreds of thousands, POS integrations expanded across systems that never behaved the same way twice, and audit volume climbed toward 25,000-plus reports a month.
- Video infrastructure needed to keep streaming reliably as camera counts climbed into the hundreds of thousands.
- POS integrations needed to expand across dozens of different point-of-sale systems, each with its own data format.
- Audit volume climbed toward 25,000-plus reports a month, and the platform needed to keep pace without slowing auditors down.
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DTiQ could have brought this work in-house at any point over the 8+ years since the acquisition, including right after the deal closed. Krzysztof Osinski, who joined as VP of Engineering right after the deal closed and now serves as Chief Product and Technology Officer, points to three reasons the partnership held.
- Flexibility: An established partner scales faster than internal hiring.
- Continuity: Some Euvic engineers know parts of the DTiQ system better than anyone else at the company.
- Stability: Long-tenured engineers save DTiQ the onboarding and offboarding costs of treating outside talent as disposable.
DTiQ's engineering organization has grown from roughly 30 people to more than 100 during Krzysztof's seven years leading it. Euvic engineers spent that entire stretch of growth exactly where they started: embedded.
What Euvic Delivered
Euvic's work spans three product lines inside DTiQ, each staffed with engineers who have been on the account for years, in many cases since before DTiQ owned the platform.
- Video and streaming: Euvic engineers built the original 360iQ video player on WebRTC years before DTiQ owned the platform, using a custom protocol built on data channels instead of a standard media channel. It supports up to 16 camera streams at once, and that same team is now building DTiQ's next-generation player.
- Data and POS integrations: Euvic's data team built and maintains integrations across major point-of-sale systems, including Aloha, Brink, Toast, Oracle Symphony, and NCR, plus sensor data that powers real-time alerts.
- Audit platform modernization: After the 2018 acquisition, Euvic merged DTiQ's legacy audit system into the 360iQ database, replacing a manual process with an automated one. An outside vendor later built the current Audit IQ application. Euvic's team has run its modernization since, moving the database layer to microservices and building the AI-assisted evidence review that surfaces camera findings directly to auditors.
Built From Scratch: Cloud Archive And Offsite Storage
Not every Euvic project at DTiQ involved fixing or maintaining something that already existed.
When DTiQ needed a way for customers to move video from local storage to the cloud and share it with internal and external teams, Euvic built Cloud Archive from the ground up, working directly under DTiQ's own product management.
The same team built offsite storage, which continuously backs up video from selected cameras to the cloud so customers can pull footage years later. Both features shipped fast enough to match for DTiQ's timelines.
Euvic's engineers work as full members of DTiQ's own product teams, sitting in the same standups, working the same backlog, and meeting the same definition of done as DTiQ's directly hired staff.
Many have been on the account since before DTiQ owned the platform, and stayed through the acquisition and the 8+ years of growth that followed.
- Video and streaming engineering, covering the original 360iQ player and the next-generation platform now in development.
- Data and integrations engineering, covering point-of-sale and sensor data collection across dozens of source systems.
- Audit platform engineering, covering backend modernization and AI-assisted review tooling.
Euvic has powered the technology behind DTiQ's 360iQ platform for over a decade, staying embedded through the 2018 acquisition and 8+ years of growth since.
DTiQ has had the chance to bring this work in-house more than once, including right after the acquisition itself, and chose to keep the partnership instead.
For DTiQ, that decision has become a business advantage of its own: one fewer thing to worry about while everything else was changing. Krzysztof Osinski was asked what mattered most about it. One word came to him last.
- DTiQ scaled into a 30,000-location platform without ever needing to replace the team that built the technology behind it, giving leadership room to focus on growth instead of managing risk.
- Well-known national brands run on the platform Euvic helped build and scale, including Burger King, Subway, and McDonald's, alongside a wide base of franchise and corporate customers across restaurants, retail, and convenience stores.
- That stability has run alongside a $145 million growth investment from Bain Capital in 2026, backing DTiQ's continued expansion across restaurants, retail, and convenience stores.
- 25,000+ audits move through Euvic-modernized audit software every month, an estimated 300,000 or more a year.
- 16 camera streams run simultaneously through the video platform Euvic built years ago and are now upgrading.
- 100+ engineers sit on DTiQ's R&D team today, up from 30 when Krzysztof Osinski took over engineering seven years ago.
- Cloud Archive and offsite storage shipped from the ground up, giving DTiQ customers cloud-based video retention.
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