A nationwide IT service you can rely on. Built on our own technical resources and a network of experienced service engineers.

IT Service

We provide warranty and post-warranty repairs for IT equipment, infrastructure upgrades and expansions, as well as implementation and maintenance projects – so your business can operate without downtime.
Thanks to our proprietary service network management system and a warehouse with over 70,000 spare parts, we ensure fast response times and high repair success rates.

Service phone number: +48 22 376 69 00

95%

of our services are performed directly at the equipment’s location, ensuring full continuity of operation for the IT equipment and infrastructure entrusted to our care.

What makes us stand out?

> 60

mobile technicians in a nationwide structure

> 95%

of repairs performed on-site

> 3000

services monthly

6

authorizations from leading IT equipment manufacturers

> 20000

client equipment units under service

1500m²

warehouse with over 70,000 parts enabling repairs in the shortest possible time

1

proprietary system for managing the service network and client request fulfillment

1

point of contact and comprehensive service

> 60

mobile technicians in a nationwide structure

> 95%

of repairs performed on-site

> 3000

services monthly

6

authorizations from leading IT equipment manufacturers

> 20000

client equipment units under service

1500m²

warehouse with over 70,000 parts enabling repairs in the shortest possible time

1

proprietary system for managing the service network and client request fulfillment

1

point of contact and comprehensive service

See how we work

Service delivery is monitored at every stage by a dedicated account manager who ensures its smooth and effective execution. We operate based on our unique service system.

01

We receive service requests

Our Customer Service team accepts requests via phone, email, service portal, or an integrated service system.

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02

We qualify the request

Our specialists assess the issue remotely or refer it to on-site service.

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03

We issue orders and activate parts logistics

We notify engineers about the repair and order and ship parts necessary for service delivery.

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04

We perform the repair

A technician repairs the equipment on-site or at the service center.

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We are an authorized partner of leading IT manufacturers. Check who we work with.

Xerox
Samsung
Lenovo
Epson
Brother
Xerox

We perform warranty repairs, post-warranty repairs, upgrades and equipment expansions:

1

Lenovo

business computers, laptops and monitors from the Think series

2

Xerox

Printing devices

3

Brother

Printing devices and scanners

4

Epson

Business printing devices

5

Samsung

Business monitors, large-format displays, hotel television, interactive and educational monitors

1

Lenovo

business computers, laptops and monitors from the Think series

2

Xerox

Printing devices

3

Brother

Printing devices and scanners

4

Epson

Business printing devices

5

Samsung

Business monitors, large-format displays, hotel television, interactive and educational monitors

Service request form

Contact our service by selecting the type of request.

Contact details

Device

LENOVO

Request details

Consents