Digitalization of the Polish health care system is not only an idea but now also a reality. Electronic sick leaves and e-prescriptions are already a commonly accepted standard. The growing expectations of patients and the digital transformation accelerated by the Covid-19 pandemic are the driving force for further changes. As the Future Health Index 2019 report shows, as many as 82 percent of Polish patients would like to have access to their medical history, and doctors also mostly view the digitalization of their work in a positive way. All this means that today we are experiencing a real e-revolution, from which there is no turning back.
One of our clients representing not only the healthcare sector but also the public sector is the National Health Fund (NFZ), which finances public medical services from health insurance contributions.
We are continuously supporting this institution in the development of new solutions and maintenance of existing ones, created in the 1990s.
Some of our projects for this client:
One of the key functionalities of the newly implemented software is fraud prevention. Thanks to advanced mechanisms and multi-level verification that happens within a specific voivodeship branch, nationwide and within the EU, the system prevents people from using a service twice and using services by people who are not entitled to them.
It makes the NFZ less vulnerable to fraud attempts, and thus allows it to provide services only to people who need them. This not only saves public money but more importantly, increases public confidence in the way that money is spent.
Although the process of computerization of the Polish healthcare system is relatively slow, the changes introduced even in small steps help to significantly improve the situation not only for patients but also for the medical staff. Digital transformation of this area, although difficult, appears to be necessary, and Polish hospitals have a lot of work to do to catch up with foreign facilities.
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